How We Hire

Hiring right is like buying right. Not just anyone will do. We have developed good questions, a good gut and a good reputation for hiring great people.

Hiring Process

We conduct multiple rounds of interviews until we find a qualified candidate.

What do We look for?

  • Attitude - This is the most important thing. We inquire about growth mindset and ask if they have any experience with self-help training ie Tony Robbins, Think and Grow Rich, etc. This is the best filter we have found

  • Experience - good experience ie cold calling or service. Find the fit for the assignment

  • Personality - likeable, not too aggressive, or talk too fast. Someone we feel like we will enjoy talking to because we will be talking to them regularly and so will your customers

  • Trainable, excited to learn and grow

  • Minimal accent/has lived in the US before

  • CRM experience

  • Listen to them do a pitch via interview either from our script or a previous script they’ve worked with

Why Latin American Callers?

  • Job Fit

  • Cultural Understanding

  • Time Zone

  • Living Wage

Latin Americans are a good fit for this position. Finding US based employees who will stick with cold calling has been a pain point for many organizations. It’s not a good fit for college degrees. They want to be Account Executives. Cold calling is viewed as a means to get somewhere higher up at best, and it’s like a dirty word for many others. This is not so for our Latin American talent.

This is a great opportunity that they are highly motivated toward. It’s important that it’s a good fit, that this is the role they have been hoping to get, this is a step up. They get a good wage, working from home, learning and growing with a US company. It’s also not something an organization wants to pay US prices for. It needs to be a good value.

Latin American cultures know and understand American culture deeply and inherently. Many of them have grown up in the US or lived here for a portion of their lives.

It’s also a good time zone. You’re not talking to someone at midnight.